Achieve your company goals through building an excellent product experience

How can I help you?
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Exceed KPIs
Implement disciplines that result in meaningful business outcomes with a focus on high impact decision making
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Prioritise Roadmaps
Organise roadmaps through consistent frameworks that are outcome, not output focused
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Translate Vision
Define, create and implement actionable plans that deliver on your company’s vision through aligned and iterative processes
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Deliver On Time
Meet deadlines consistently through an emphasis on step-by-step iterative improvement across your product
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Consistent UX
Put the user at the centre of your business by designing consistent values through which they experience your product
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Align Stakeholders
Create KPIs and values for your product that support consistent internal story-telling and alignment for all team members
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Scale Your Product Team
Deploy the simple key elements that will give you the confidence to expand your product efforts
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Nish Menon - CTO & Co-Founder @ My Muscle Chef
“Oliver's expertise helped the team understand the critical importance of a simple goal driven approach combined with ruthless prioritisation. The change in mindset has helped improve team dynamics and optimised product workflows. Consequently, there has been a 60% improvement in on-time task completion and reduced post launch issues. For us, Oliver's engagement underscored that with the correct process, one can achieve aggressive goals without having to slow down.”
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Lauren Humphrey - CEO & Co-Founder @ Tandem
“Before working with Oliver, I didnt really have a sounding. board to process customer feedback, technical constraints and sprint shaping. I was less efficient and I didn’t frame up decisions effectively. I was also more stressed because I was making a lot of solo decisions and investing in the team. Oliver gives me energy!”
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Peter Haasz - CEO & Co-Founder @ Modo
“I highly recommend Oliver for his exceptional questioning skills. Our conversations have consistently opened my eyes to crucial insights and empowered me to make tough decisions with confidence. His guidance has elevated my abilities as a product leader, allowing me to ask more insightful questions of myself.”
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Alex Goulios - CEO & Co-Founder @ Coreplan
“Through our engagement with Oliver we were able to take a much more strategic view of our business through the lens of product development. We used his framework to simplify our approach by creating a shared understanding of how to achieve our outcomes.
We're now more aligned as a business and making more streamlined decisions that are driving us to successful realisation of our goals.”
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Joseph Mercorella - CEO & Co-Founder @ Lumary
“Oliver is a fast and efficient operator, quick to understand the lay of the land. He is very easy to work with, respectful, and diligent in his approach. We have found that his experience adds real value, especially in how we have remodeled our product and engineering system with his insights.
I highly recommend Oliver for situations that require strong analytical and consultation skills, particularly where the organization needs a fresh and experienced perspective in its assessment."
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Andy O'Connor - CEO & Co-Founder @ Justfund
“Beyond being exceptionally kind and generous in his support, Oliver is deeply intelligent and experienced in problem solving. Oliver’s guidance provided us with the frameworks to overcome our most significant challenges and to focus on what is most essential to our success. He is a delight to work with and we couldn’t be more grateful.”
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David Butcher - Chief Customer Officer @ Carbiz
“As a fast-growing company, Oliver's ability to come in and hit the ground running instantly was nothing short of amazing.
By simultaneously assisting with the product goals, stakeholder interviews as well as strategy and helping grow the team, his contribution was invaluable.”
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Sarah Lux-Lee - CEO & Founder @ Mindr
“Oliver is a kind, generous, and hands-on advisor who flexes easily between the big picture and the little details. He brings a wealth of experience and a unique perspective that is invaluable in both troubleshooting mode and innovation mode.”
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Cara Davies - CEO & Co-Founder @ Steppen
“Oliver is always there to be most useful to what you need. He provides clear actionable items and asks the right questions to prompt you to think. He has outstanding experience and with it insight across many different types of businesses.”
My Clients
Who do I work with?
Founders
If you’re a subject matter expert founder who wants to do a better job translating your vision and passion into meaningful customer outcomes. Leverage a battle tested, easy digest framework to drive meaningful outcomes for your business and your customers.
CPOs
Being a CPO can be high pressure- I’m a friendly, experienced and collaborative thought partner who ask thoughtful questions to challenge your ideas and validate your assumptions.
CEOs
As a CEO you may want a better understanding of how to drive outcomes from your product function in an efficient manner that will meet your KPIs. You may want more generalised advice from an experienced startup advisor.
Product Managers
For solo Product Managers who have nobody with whom they can bounce ideas. I also coach Product Managers who are looking for guidance and support to level themselves up inside the Product organisation and progress their product career to the next stage.
My Experience
Global Chief Product Officer
I’ve held a number of Product Management positions at global tech firms including eBay as well as being the Global Head of International Product at MySpace in it’s heyday. Operating from head office in Los Angeles, I was responsible for the experience of the 50 million users who used the platform outside of the USA.
More recently, I’ve been the Chief Product Officer at Stake, the #1 international stock broker in Australia. I built the processes and team from 4 to 27 members including Product, UI, UX and Data - serving 500,000 traders and an internal team of 135.
Twice Exited Founder
I co-founded Platinum Direct Finance, a fintech that grew to be one of the largest car finance brokers in Australia. Implementing and scaling intelligent algorithms and a sophisticated CRM that put the customer at the centre of the car management experience, it scaled to a successful exit in 2016 to Consolidated Operations Group, an ASX listed company.
I co-founded GorillaStack, a cloud optimisation solution that was the first ever recipient of the Amazon Web Services Cost Optimisation Competency. GorillaStack won multiple awards and garnered high profile clients globally including Qantas, Air New Zealand, Red Bull, Vodafone & Samsung. We successfully exited to a Swiss public company, SoftwareOne, in 2020.
Award Winning Mentor
Over the course of a few years I have mentored a number of startup founders and product managers to support the growth of their companies and careers. I’ve worked with mentees directly or via programs such as Startmate. In 2021 a cohort of 20 companies voted me as a top 5 mentor out of 155+ candidates, In 2022 and 2023 I was voted the #1 mentor by respective cohorts.
My Framework
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Pain Point
Defining absolute clarity around the pain point being felt by the customer by exploring beyond the obvious
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Customer
Ensuring that the outcomes that tackle the problems are clearly defined beyond the self-evident features
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Goals
Designating the “what”. Clear outcomes that align the whole business, using those goals to define decision making
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Pillars
Establishing the “how”. Consistent outcomes that are designed for stylistically and deliberately through the UX & CX
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MVP
Ruthlessly prioritising the tightest possible definition of success that will create desirable outcomes and feedback loops
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Focus
Adhering to building in respect of the desired outcomes, executing only on that which matters to the exclusion of all else
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Accountability
Ensuring every contributor has clear items that they're accountable for and that every item has one person who is accountable
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Discipline
Tying the framework together by defining clear paths as well as trade-offs for edge cases and exceptions
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Bias To Action
Nurturing a natural inclination to execute and maintain positive momentum in small iterations
Contact Me
If you’d like to know more about what I do, or if you think I can be of help, I’d love to hear from you. Please reach out on the form below and I’ll respond as soon as I can.